Voice-messages to aid post-operative care: 10GA free paper

How effective are outbound voice messages in ensuring positive outcomes for post-operative care? An intervention study at an Orbis partner hospital in Bangladesh has found some positive results and Lutful Hussain, Orbis Bangladesh, will be presenting the data and outcomes as a Free Paper at 10GA.

This intervention study made use of automated voice messages (in the local language) that led to increased post-operative follow-up adherence by parents of cataract patients in pediatric cataract management—especially for the fourth visit (pre-intervention: 55% vs post–intervention: 78%).

Orbis introduced Out Bound Dialing (OBD), where parents of children with cataract received two separate auto-generated voice messages before each follow up and the hospital maintained four post-operative follow ups within six months.

Asia and Africa are home to 99% of the 1.4 million blind children in the world. Child eye health has been the focus of Orbis and it has been working in Bangladesh since 1985.

To know more about the findings of the study, don’t miss Dr Lutful Husain’s presentation at the 10GA, on 29 October, between 11:00-12:30.