Improving eye care service delivery through mentoring
Convenor: Suzanne Gilbert
Description:
There is growing recognition that a substantial proportion of unmet eye care needs could be fulfilled by more efficient and effective use of available eye care services. Moreover there is growing expertise in how to help programmes to achieve these greater performance levels. Conventional planning for eye care services tends to stop at doing more of the same. Clearly this is not sufficient to meet global needs, particularly as our definition of eye care becomes more comprehensive and demand for services continues to grow.
This course will present strategies, tools, and evidence for improving eye care service delivery. Presenters will cite case examples of increases in effectiveness and efficiency produced by mentoring in multiple regions around the world.
Objectives:
- Understand major components of eye care programme improvement through mentoring
- Learn about systematic efforts to strengthen providers and services
- Identify high-impact intervention points and improvement strategies applied in multiple regions
- Understand the benefits of collaboration among institutions to sustain impact of improvements
- Cite new strategies to promote comprehensive sustainability
| Heidi Chase | Components of a Service Improvement Programme |
| Sashipriya Karumanchi | Identifying high-gain intervention points |
| Asim Sil | Cultivating leadership support for improvement |
| Edson Eliah | Strengthening community engagement |
| Raj Shekar | Improving clinical performance and efficiency |
| David Green | Building your financial sustainability plan |
| Juan Francisco Yee | Collaboration to sustain impact of improvements |
| Andy Cassells-Brown, Cassie Thiel | Sustainability strategies to reduce cost, waste, and environmental impact |
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